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Liz Jazweic, Self-care for the Selfless

Teepa Snow, Coping with Challenging Situations in Dementia Care

Shawn Bloom, PACE Post-Pandemic


Becky Aboe





Nedra Baldwin


Nedra Baldwin has served as the Director of Community Engagement for PACE of the Triad in Greensboro NC since January 2011. As a member of the leadership team, she is responsible for enrollment, community outreach, public relations and marketing, social media, advocacy, grant writing and special events. Baldwin supervises the Intake Department.

Baldwin is the former president of Guilford Medical and Dental Managers Association and continues to serve on the board. She is the treasurer for Rockingham County Service Providers and is a member of several aging services organizations including Triad Retirement Living Association Rockingham County Planning Committee for Older Adults. She remains highly visible in the community with outreach, special events and other involvement.

Baldwin is a graduate of University of North Carolina at Greensboro and has had some post-graduate study in business management.



Beverly Bell





Shawn Bloom, MS     

Shawn Bloom is the President and CEO of the National PACE Association (NPA). Shawn has been with NPA since 2000 at which time there were 18 PACE organizations operating in 6 states. 

Prior to NPA, Shawn spent 5 years as the Executive Director of the Missouri Association of Homes for the Aging (MoAHA), which represented over 100 not-for-profit long-term health care and housing facilities in the state of Missouri. Shawn worked in the Policy and Governmental Affairs Division of the American Association of Homes and Services for the Aging (AAHSA) – now called Leading Age – a Washington, D.C. based trade association that represents not-for-profit long-term health and housing services for the aging. 

Shawn has testified before the U.S. Congress, several state legislative committees as well as the National Academy of Sciences on elderly and long-term care policy issues. 

Shawn received his B.S. in biochemistry and gerontology from Kansas State University and completed his Masters coursework in long term care at the University of North Texas, Center for Studies in Aging. Shawn began his career in the field working as a nursing home Certified Nurse Aide in high school and college. 



Taylor Carter, LRT/CTRS





Reco Farmer

Reco Farmer is manager of Health Information/Education at Senior Community Care of North Carolina (SCCNC). After joining the program as medical records coordinator in 2014, her responsibilities evolved into various administrative roles in the organization. Her current position involves being the administrator of the electronic medical record, working closely with the account analyst to implement changes to enhance documentation of services, and serving as training coordinator for new and current employees. She provides claims support to ensure proper payment to contracted providers, provides support to the Quality Assurance Department to coordinate documentation changes related to regulatory standards, and chairs the on-site Diversity, Equity and Inclusion Committee.



Laura Ferrara

Laura has extensive experience working in healthcare within managed, integrated, and capitated models of care including Medicaid managed care and Programs of All Inclusive Care for the Elderly. Laura has worked in health care for more than 30 years primarily in post acute settings or services. Most recently, Laura has served the PACE community for 12 years through a variety of roles and responsibilities. Laura held various roles within the Program of All Inclusive Care for the Elderly located in southwest MI including Director of Quality and Program Integrity, Director of Operations and Business Development, Chief Strategy Officer, and Chief Executive Officer.  In addition, Laura has been active within the National PACE Association for the last several years serving on several committees and the Board of Directors as well as the PACE Association of MI and its Board of Directors since 2019. Prior to her work in the PACE community, Laura spent several years working in the role of Chief Compliance Officer for one of the MI Prepaid Inpatient Health Plans managing the capitated Medicaid mental health benefit and as a Senior Clinical Consultant with Plante & Moran working with skilled nursing providers as they transitioned into the Medicare prospective payment system.




Scott Groth





Leigh Holcomb, PharmD, BCGP

Leigh Holcomb PharmD, BCGP is the Lead Clinical Pharmacist with Southern Pharmacy in Kernersville, North Carolina. She has been working in long term care pharmacy for five years and is a Board-Certified Geriatric Pharmacist. She works closely with Carolina Senior Care PACE program in Lexington NC serving as their consultant pharmacist. She also serves as an advanced pharmacy practice preceptor for fourth year pharmacy students at Wingate University School of Pharmacy and High Point University School of Pharmacy. She is a native of Lumberton North Carolina and she now resides in Winston-Salem NC with her husband Travis and her two dogs Bella Mae and Roscoe Dash.




Mark Ingram, CEO Senior ROI





Liz Jazwiec





Brittany Kearney, MBA, MA

Brittany Kearney has an MA in Gerontology from UNC Charlotte and an MBA in Healthcare Management from Liberty University. Brittany chose to pursue her Master of Arts in Gerontology in order to gain a better understanding of how to support the aging population. Her career spans over 8 years in long term care with a focus on skilled nursing communities. Her goal is to enhance the quality of life of all persons, especially older adults. She has served as the President of the Gamma Psi chapter of SPO for 3 consecutive semesters and has contributed to numerous outreach & volunteer programs to promote awareness of gerontology as well has to positively impact quality of life for older adults. Other accomplishments include serving on the Board of Directors for Charlotte Village Network as marketing chair, Charlotte Mecklenburg Aging Coalition as membership chair, and leading the Fellowship Of Communities Uniting Seniors (FOCUS) in Charlotte-Mecklenburg. She works as Director of Outreach and Enrollment at P.A.C.E. of the Southern Piedmont




Aché Lytle

Aché Lytle is director of Organizational Development, Culture and Inclusion at On Lok, where she drives the internal and external strategy for leadership development and inclusivity. This includes defining and implementing change management strategies; supporting day-to-day execution of diversity, equity and inclusion (DEI); and establishing processes and programs to ensure we reach our goals. She also provides thought leadership, 1:1 coaching and consulting across On Lok in leadership development, DEI, organizational development and change management. She has more than 20 years of experience working as a thought leader and partner with global organizations to promote innovative change and leadership in business, education, social justice and health care. Through strategic collaborations and highly impactful trainings, she has assisted organizations and communities in developing and delivering sustainable solutions to maximize the effectiveness of their endeavors, convert their challenges into unforeseen opportunities, enhance morale, and strengthen leadership. She has worked with health care systems such as Kaiser, Stanford and UCSF Medical and with global companies in Brazil, Cuba and Japan.

Professional in Human Resources (PHR) from the Human Resources Certification Institute (HRCI), Society of Human Resources Management; Certified Professional from the Society of Human Resources Management (SHRM-CP); and Certified Community Action Professional (CCAP) Emeritus from the National Community Action Partnership.



Llewelyn Mensah, MD, MPH, TM

Llewelyn Mensah, MD, MPH,TM is a family physician with a special interest in geriatrics and infectious diseases. Dr. Mensah graduated from the University of Ghana Medical School in March 2010 and worked as a house officer in Obstetrics and Gynecology, Internal Medicine, Pediatrics and Anesthesiology before moving to the United States for family medicine residency at the Louisiana State University Health Sciences Center - Shreveport Family Medicine Residency in Alexandria, LA. Dr Mensah currently works primarily with Kintegra Health, a Federally Qualified Health Center, which allows him to fill in as needed at the affiliated Senior Total Life Care PACE organization. 


Dr Mensah was surprised by the high levels of COVID - 19 vaccine hesitancy at the height of the pandemic and decided to research the phenomenon for his practicum in partial fulfillment of the requirements for the Masters in Public Health(MPH) and Tropical Medicine(TM) degree from Tulane University, which he was working on at the time. 


In his free time, Dr Mensah enjoys spending time with his wife and kids, fishing, and traveling.




Vernell Mitchell, MCC/CDP





Livia Moulds

Livia processes data from PACE organizations, generates benchmarking and analytic reports, and assists PACE organization staff in understanding and using the reports developed by the NPA Data Team. She works with NPA members, electronic health record (EHR) vendors and consultants, and internal and external stakeholders.




Mia Phifer, MSJ

Mia is the senior vice-president of Quality and Compliance with the National PACE Association (NPA). She provides strategic leadership and oversight to support clinical, quality, and regulatory compliance efforts of PACE organizations. She works to advance NPA strategic priorities toward the development and adoption of clinical and quality standards, performance measures, and compliance systems to enhance the quality of care of those served by PACE and promote compliance with regulatory oversight requirements.

Prior to joining NPA, Mia served in a senior leadership role at the George Washington University Hospital, where she set direction and priorities for hospital-wide quality and performance improvement initiatives, coordinated regulatory and accreditation activities, oversaw the facility’s professional training and development activities, and collaborated with medical school facility to develop and offer quality improvement related resources and education for medical students and residents. Mia’s prior professional experience also includes several executive leadership roles, including serving as an executive director for PACE program in New Jersey.

Mia has over 30 years of experience in health care operations, quality management and regulatory compliance, and has practiced in array of healthcare settings which includes, long-term care, psychiatric and acute care, hospice, and Medicare-managed care. She has served on many national committees focused on improving healthcare quality, including the National Quality Forum Person-Centered Planning and Practice Committee. Mia is a member of the National Association for Healthcare Quality and serves on the Board for the Virginia Association for Healthcare Quality. She holds a Master of Science in Jurisprudence from Seton Hall Law School and a Bachelor of Science in Accounting from Fairleigh Dickinson University.




Ursula Robinson, LCSW



Ursula Robinson is the executive director of PACE of Guilford and Rockingham Counties, dba PACE of the Triad, located in Greensboro, NC.  PACE is an acronym which stands for Program of All-inclusive care for the Elderly.  PACE is an innovative model of care because it is integrated, coordinated, capitated and full risk bearing.  Driven by the primary objective of maintaining the independence of program participants in their homes and communities for as long as possible; PACE programs wrap comprehensive services around frail older adults to assist them in remaining in their homes.  Ursula served on the planning committee to evaluate the feasibility of the PACE model in Greensboro and was hired as the first Executive Director in 2010.  Under Ursula’s leadership, PACE of the Triad is the third largest PACE program in NC and the first PACE program in North Carolina to provide an Alternative Care Setting to serve rural participants.  In August 2021 PACE of the Triad was awarded an expansion into the western part of the state.


Prior to PACE, Ursula was employed with Hospice and Palliative Care of Greensboro for (18) years in various progressive leadership roles.  Other work settings included nursing home, public health and social services.  Ursula currently serves on the following Board of Directors:  Cone Health Foundation, Greensboro Urban Ministry, National PACE Association, NC PACE Association, and NC LeadingAge.  Ursula has extensive teaching experience including Duke’s Divinity School End of Life Project, University of North Carolina at Greensboro School of Social Work and the National Hospice and Palliative Care Leadership Program and NC LeadingAge Leadership Academy.   


Ursula has a master’s degree in Health Care Administration from Pfeiffer University and a master’s degree in Social Worker from University of North Carolina at Chapel Hill.  She earned a bachelor’s degree in social work from University of North Carolina at Greensboro.  Ursula is a licensed Clinical Social Worker and a National LeadingAge Fellow. 




Adria Smith, MSIT


Adria Smith began her work in the field of health care quality over 20 years ago. Since that time, Adria has worked in program evaluation with North Carolina Medicaid and has served as a nonprofit mental health programs liaison to the Social Security Administration and the U.S. Department of Housing and Urban Development. She holds a Master of Science degree in Information Technology Management and not only seeks innovative ways to enhance PACE services through the use of technology, but also adapts technology Project Management concepts for her work in managing quality projects.


In 2013, Adria was employed with PACE of the Triad. In a short period of time, Adria developed robust tracking, monitoring and evaluation tools deemed as model tools by CMS. Under her leadership, PACE of the Triad received zero deficiencies during their Trial II and Trial III surveys. Additionally, Adria initiated the grassroots NC PACE Quality data collection and benchmarking effort and has helped to formalize the NC PACE Quality Coordinators Workgroup to support the discipline and to continuously seek ways to improve PACE programs in North Carolina.


Adria adopts an active approach to quality improvement. She believes that, as Deming said, “quality is everyone’s responsibility”, and enjoys working with her team throughout the process. When she is not analyzing, Adria enjoys advocating for PACE Programs in North Carolina, and has a soft spot for good conditionally-formatted spreadsheets!




Teepa Snow, MS, OTR/L, FAOTA

Teepa Snow is one of the world’s leading advocates and educators for anyone living with dementia or other forms of brain change.


Teepa is an Occupational Therapist with over forty years of rich and varied clinical and academic experience. Her philosophy is reflective of her education, work experience, medical research, and first-hand caregiving experiences. Her advocacy efforts led her to the development of the GEMS® State Model for understanding the progression of dementia and changes in abilities. She also created the Positive Approach to Care® training strategies, which are effective techniques for anyone seeking to optimize care and support for those living with brain change. As the Education Director of Eastern North Carolina’s Alzheimer’s Association, she also helped to create the nation’s award-winning DVD entitled Accepting the Challenge: Providing the Best Care for People with Dementia. Her user-friendly approaches provide guidance and leadership to national efforts to promote best practices in care.




Susan Tuller


Susan Tuller, MHA, MDiv, is executive director of Providence ElderPlace. After receiving a bachelor’s degree in Russian and Soviet studies from Wesleyan University, she served in the Peace Corps. She obtained her MHA from the University of Washington and began working for Seattle-based Group Health Cooperative, where her positions ranged from analyst to director, in home health, hospice, nursing home services, care management and Medicare strategy. She joined Providence in 2003 as an administrator of nursing home, assisted living and adult day health services and assumed her current position in 2010. She completed her Master of Divinity degree in 2019 and volunteers as a spiritual care provider at the University of Washington at Harborview Medical Center.




Jason White, PTA




About us

Supporting the development, expansion, success and quality of PACE programs in North Carolina, so that every person who is eligible for PACE will have access to this service

North Carolina PACE Association serves as the credible voice and leader to advance PACE, thereby transforming healthcare in North Carolina.


Link to current openings at NC PACE Centers.

Contact us

Phone: (919) 428-7118
Mailing Address:
P.O. Box 43
Semora, NC 27343

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