Job Openings at PACE Programs in NC

PACE of the Triad (Greensboro) - Transportation Coordinator
PACE of the Triad (Greensboro) - Activities Aide/Escort
PACE of the Triad (Greensboro) - Medical Social Worker
PACE of the Triad (Greensboro) - Driver/Escort
PACE of the Triad (Greensboro) - Certified Nursing Assistant
PACE of the Triad (Greensboro) - RN Home Care Coordinator
PACE of the Triad (Greensboro) - Accounts Payable Clerk
PACE of the Triad (Greensboro) - Adult Day Health Coordinator
PACE of the Triad (Greensboro) - Licensed Practical Nurse (LPN)
PACE of the Triad (Greensboro) - Outreach Specialist


PACE of the Triad (Greensboro)

Transportation Coordinator - Full-time, Non-exempt
Department: Transportation (700)
Location: PACE of the Triad
Requested Start Date: ASAP

Job Summary:
Responsible for the PACE Transportation program, including but not limited to: Transportation of participants, meals, durable medical equipment, transportation scheduling, oversight, hiring, training and supervision of all drivers including contractors, as well as schedulers. Oversees vehicle repairs and maintenance. Provides contractor oversight and identifies quality and cost-effective interventions, while meeting agency goals and departmental budget.

Specifications:
Education and Training: High School graduated or equivalent. Associate or Bachelor’s Degree preferred
Experience: At least one year of experience working with aging, frail, elderly and / or disabled and two years of administrative / supervisory experience in a transportation setting. Three years of experience in the transportation industry is preferred.
Licensure, Registry or Certification(s) Required: Valid North Carolina (NC) Driver’s License and safe driving record. Upon employment, defensive driving course, First Aid and CPR are required.
Special Training/Abilities: Must be able to work effectively in a team environment. Only act within the scope of his or her authority to practice. Meet a standardized set of competencies for the specific position description established by PACE of Guilford and Rockingham Counties, Inc. and approved by CMS before working independently.
Knowledge, Skills and Abilities: Requires individual who can coordinate multiple tasks simultaneously. Skilled in establishing and maintaining effective working relationships with participants, families, co-workers and the public. Proficient in identifying and recommending problem resolution. Ability to work independently with minimal supervision. Must have excellent interpersonal skills and be able to work effectively in a team environment. Communicates effectively both orally and in writing. Only act within the scope of his or her authority to practice. Meet a standardized set of competencies for the specific position description established by PACE of Guilford and Rockingham Counties and approved by Centers for Medicare and Medicaid Services (CMS) before working independently. Ability to manage a transportation scheduling computer software system. Experience with maintenance and oversight of a fleet of vehicles. Proficient in the use of software systems including Microsoft Office, Outlook and Electronic Medical Records (EMR).
With or without reasonable accommodations: Ability to bend and / or stoop frequently. Have independent mobility in order to climb stairs and walk distances. Lift and position patients of all weights and heights utilizing correct body mechanics. Lift and carry pieces of durable medical equipment. Lift and transport at least 50 pounds during the course of providing care, treatment and / or services. Utilize correct body mechanics to transfer, lift and position participants. Read, write and speak in English. Ability to clearly see medical records and various documents. Communicate via telephone. Ability to perform repetitive hand/wrist movements.

Essential Job Functions:
Broadly responsible for establishing and managing a system to meet PACE of Guilford and Rockingham Counties, Inc. transportation needs.
  • Ensure effective daily communication between PACE Center staff, transportation drivers, dispatch and Transportation Coordinator.
  • Ensure the scheduling, coordination, communication of the driver route assignments of PACE of Guilford and Rockingham Counties, Inc. and assures the daily work schedule is clearly communicated.
  • Ensure the scheduling of transportation for all participants’ outside appointments.
  • Monitor use of driver/dispatch overtime, ensure adequate staffing and improve efficiencies.
  • Coordinate and schedule the daily delivery of home delivered meals, DME, supplies and miscellaneous items as requested by the IDT team.
  • Manage and update the participant database.
Recruits and manages a competent team that meets the unique requirements of the PACE “door to door” model of transportation.
  • Supervise the transportation departmental staff. Responsible for departmental hiring, orientation, competency, and training procedures.
  • Ensures responsibility for administration, oversight and maintaining transportation scheduling software program.
Responsible for Managing maintenance, repair and growth of PACE fleet to be in compliance with regulations.
  • Develops and then collaborates with the Executive Director in the annual and capital budget development with respect to transportation and maintains the departmental budget within its allowed and reasonable objectives, as well as meets established budgetary guidelines.
  • Oversees vehicle maintenance program and obtains estimates and authorizes vehicle repairs per departmental policies and procedures.
  • Research new vehicle options and assists in the ordering and purchasing of new vehicles.
  • Ensures that vehicles have up-to-date Department of Motor Vehicle registration forms, license plates and emission stickers.
  • Participates in continuing education classes and any required staff development and training meetings. Maintains professional affiliations and any required certifications.
Creates and maintains a system to ensure driver competency.
  • Ensures cleanliness and proper functioning equipment, as well as safe driving conditions for each vehicle.
  • Ensures that all departmental staff attends and successfully executes required annual driver training courses and participates in mandatory in-service training.
  • Sets clear expectations and assigns appropriate authority to staff members; holds staff accountable for their scope of work and compliance with company policies and procedures.
  • Follows all Policies and Procedures and DMV and OSHA safety guidelines.
  • Maintain the confidentiality of all company procedures and information concerning participants, clients or families.
  • Handles potentially infectious specimens with appropriate biohazard precautions, and practices standard precautions.
Participates as a member of the PACE of Guilford and Rockingham Counties, Inc. interdisciplinary team.
  • Participate as a decision-making member in the interdisciplinary team meetings, communicating participant changes, collaborating on care planning decisions and coordination of 24-hour care delivery.
  • Communicates interdisciplinary team decisions, participant changes, care plan changes, and updated information to transportation staff daily.
Participates as a member of the PACE of Guilford and Rockingham Counties, Inc. Supervisory team.
  • Participates in planned and unplanned supervisory meetings.
  • Participates in and supports Quality Improvement initiatives.
  • Performs other duties as assigned, required or requested.
Please submit applications to Human Resources or visit Pace of the Triad. Thank you.

PACE of the Triad (Greensboro)

Activities Aide/Escort - Full-time, Non-exempt
Department: Recreation Therapy (500)
Location: PACE of the Triad
Requested Start Date: March 5, 2018

Specifications:
Education and Training: High school degree, or equivalent.
Experience: At least 1 year experience with aging, frail and/or elderly required.
Licensure, Registry or Certification(s) Required: Completion of approved Activity Directors course preferred.
Special Training/Abilities: Must be able to work effectively in a team environment. Only act within the scope of his or her authority to practice. Meet a standardized set of competencies for the specific position description established by PACE of Guilford and Rockingham Counties, Inc. and approved by CMS before working independently.
Knowledge, Skills and Abilities: Skilled in planning, organizing and delivering stimulating and cost-effective activities program to participants with varied abilities and interest. Ability to get participants involved in activities. Ability to provide documentation of participants’ attendance and participation in activities. Must be skilled in assisting in the implementation of basic treatment interventions and in assisting in the implementation of therapeutic activities and recreation. Has the ability to report participant response, reaction and behavior through written and oral communications. Also has the ability to work effectively with elderly and/or disabled participants of various mental competence and physical disabilities.

Key Responsibilities:
  • Plans, coordinates and leads large and small group recreation activities not associated with treatment interventions, treatment plans, or therapeutic activities.
  • Evaluates programs and adjusts activities according to the needs of program participants.
  • Monitors and organizes inventory of supplies, crafts, and games used for group recreational activities, treatment interventions, treatment plans, and therapeutic activities.
  • Speaks with program participants regarding their interests and hobbies and utilizes information regarding participant interests and hobbies to plan activities and engage participants. (Note: all treatment plans, therapeutic activity plans and treatment interventions are designed and established by a LRT to achieve specific participant/client outcomes consistent with the overall treatment plan established by the interdisciplinary team.)
  • Accompanies participants to off-site appointments to ensure their safety.
  • Performs cleaning tasks to assist with infection control.
  • Assists with food service.
  • Completes documentation as required.
  • Communicates effectively with participants, families, staff, agencies, and other departments and agencies.
  • Assists assigned participants with communication needs and other activities as assigned.
  • Abides by all established PACE of Guilford and Rockingham Counties, Inc. policies, rules & regulations.
  • Attends staff meetings.
  • Other duties as assigned.
Environmental Factors:
Tasks with potential for exposure to blood borne pathogens include, but are not limited to the following:
  • Assisting participants with non-intact skin.
  • Assisting incontinent participants.
Please submit applications to Human Resources or visit Pace of the Triad. Thank you.

PACE of the Triad (Greensboro)

Medical Social Worker - Full-time, Non-exempt
Department: Social Work (600)
Location: PACE of the Triad
Posted Date: April 19, 2018

Job Summary:
Responsible for direct social work case management services to participants of PACE of Guilford and Rockingham Counties program. Provides screening, psychosocial assessments, care plan implementation and appropriate interventions including, but not limited to counseling, referrals and education.
Specifications:
Education and Training: Master’s degree from an accredited school of Social Work.
Experience: Two years of experience in a health related area with a minimum of 1 years’ experience working with the aging, frail and/or elderly; Knowledge of aging specific issues; Knowledge of Medicare and Medicaid required; Computer literate.
Licensure, Registry or Certification(s) Required: NC Licensed Clinical Social Worker (LCSW) preferred or LCSW-A; Valid NC driver’s license and vehicle.
Knowledge, Skills and Abilities: Must have good interpersonal skills and be able to work effectively in a team environment. Must be able to communicate effectively both orally and in writing; possess the ability to maintain composure during stressful situations; Ability to only act within the scope of his or her authority to practice. Must meet a standardized set of competencies for the specific position description established by PACE of Guilford and Rockingham Counties and approved by CMS before working independently.
With or without reasonable accommodations the candidate must also demonstrate the following:

  • Ability to bend and or stoop frequently.
  • Have independent mobility in order to climb stairs and walk distances.
  • Utilize correct body mechanics.
  • Read, write and speak in English.
  • Ability to perform repetitive hand/wrist movements.
  • Use various communication mediums including, but not limited to telephone, computer, faxes, etc.
Key Responsibilities:
  • Participates in the Interdisciplinary Team’s (IDT) initial assessments, care planning and periodic reassessments (minimally every 6 months) of participant’s case. Assessments are to be completed prior to the scheduled team meeting. Communicates participant changes to team members.
  • Conducts home visits to private homes of PACE participants, frequent travel in Guilford and Rockingham Counties.
  • Maintains current written case management records, including periodic reassessment of program participants.
  • Coordinates 24 hour care delivery.
  • Provides individual and family counseling, develops and leads group counseling and activities.
  • Refers participants and families to appropriate community agencies or facilities, acts as liaison with such organizations and as advocates for participants.
  • Encourages effective relationships among staff geared to team building and maintenance of a cohesive team.
  • Consults with and advises staff members as to the relationship of social, emotional and cultural factors to health and medical care, and as to the availability of social services in the community.
  • Participates in Program and Policy development of the Social Work component.
  • Documents participant changes appropriately in the medical record.
  • Participates as an active member of the IDT and in participant care planning.
  • Attends staff meetings.
  • Other duties as assigned.

Please submit applications to Human Resources or visit Pace of the Triad. Thank you.

PACE of the Triad (Greensboro)

Driver/Escort - Full-time, Non-exempt
Department: Transportation (700)
Location: PACE of the Triad
Requested Start Date: ASAP

Job Summary:
Under the general supervision of the Transportation Coordinator, the Driver / Escort is responsible for the direct transportation of physically limited passengers to and from their destinations. Position requires constant interaction with caregivers and community agencies. The Driver /Escort also accompanies participants to off-site appointments ensuring their safety.
Specifications:
Education and Training: High School degree or equivalent.
Experience:1 year of experience transporting individuals with special mobility needs; 1 year of experience working with the aging, frail and/or elderly.
Licensure, Registry or Certification(s) Required:Valid North Carolina (NC) Driver’s License and safe driving record. Upon employment Driver / Escort must complete a defensive driving course; First Aid and CPR are required and will be offered as part of Orientation.
Knowledge, Skills and Abilities: Must have good interpersonal skills and be able to work effectively in a team environment. Must be able to communicate effectively both orally and in writing. Ability to control personal emotions. Ability to only act within the scope of his or her authority to practice. Must meet a standardized set of competencies for the specific position description established by PACE of Guilford and Rockingham Counties and approved by CMS before working independently.
With or without reasonable accommodations the candidate must have the ability to: bend and/or stoop frequently; have independent mobility in order to climb stairs and walk distances; lift and position participants of all weights and heights utilizing correct body mechanics; lift and carry pieces of durable medical equipment; lift and transport at least 50 pounds during the course of providing care, treatment and/or services; read, write and speak in English; see medical records and various documents clearly; use various forms of communication including, but not limited to telephone, computer, faxes etc.; hear spoken communication; perform repetitive hand and wrist movements.


Key Responsibilities:
  • Effectively communicates with participants, families, staff and other agencies and departments.
  • Drives a specially equipped van to deliver physically limited persons to varied destinations. Assures that wheelchair lifts and tie down equipment are properly operated and that participants are delivered to appointments in a timely manner.
  • Follows established schedules, adjusts schedules to meet unanticipated changes; determines the safest and most efficient pick-up and delivery routes.
  • Assists passengers on and off the van in a safe and courteous manner. Handles medical equipment and any emergencies that may arise.
  • Performs van inspections and completes inspection documentation. Maintains van in a clean, orderly and safe condition. Reports the need for maintenance.
  • Communicates any changes in participant condition or psychosocial situation to Transportation Coordinator to be taken to Interdisciplinary Team.
  • Completes documentation as required.
  • Assists with coordination of 24 hour care delivery.
  • Accompanies participants to off-site appointments to ensure their safety.
  • Attends staff meetings.
  • Attends staff meetings.

Please submit applications to Human Resources or visit Pace of the Triad. Thank you.

PACE of the Triad (Greensboro)

Certified Nursing Assistant - Full-time, Non-exempt
Department: Center Support (200)
Location: PACE of the Triad
Requested Start Date: ASAP

Specifications:
Education and Training: High school degree, or equivalent. Currently listed as a Nursing Assistant (NA) I with the North Carolina Department of Health and Human Services (NC DHHS) with no substantiated findings of neglect, abuse or misappropriation of resident’s property in a nursing home.
Experience:  At least 1 years’ experience with frail elderly; 6 months clinical experience as a Nursing Technician, Nursing Assistant, Corpsman or Emergency Medical Technician.
Licensure, Registry or Certification(s) Required:Certificate from an approved CNA training program, listed as a CNA I with the NC DHHS. Valid NC driver’s license and vehicle.
Knowledge, Skills and Abilities: Interested candidates must be able to work effectively in a team environment. In accordance to Policies & Procedures, the candidate must act only within the scope of his or her authority to practice and also effectively meet a standardized set of competencies for the specific position description established by PACE of Guilford and Rockingham Counties and approved by Centers for Medicare and Medicaid before working independently.
With or without reasonable accommodations the candidate must also demonstrate the following: 

  • Ability to bend and or stoop frequently.
  • Have independent mobility in order to climb stairs and walk distances.
  • Lift and position patients of all weights and heights utilizing correct body mechanics.
  • Lift and carry pieces of durable medical equipment.
  • Lift and transport at least 50 pounds during the course of providing care, treatment and or services.
  • Utilize correct body mechanics to transfer, lift and position participants. Read, write and speak in English.
  • Communicate effectively both orally and in writing.
  • Ability to clearly see medical records and various documents.
  • Effectively communicate via telephone.
  • Hear blood pressures, and spoken communication.
  • Ability to perform repetitive hand/wrist movements.
  • Other duties as assigned by Supervisor.

Please submit applications to Human Resources or visit Pace of the Triad. Thank you.

PACE of the Triad (Greensboro)

RN Home Care Coordinator - Full-time, Non-exempt
Department: In-home Services (300)
Location: PACE of the Triad

Job Summary:
Under the direct supervision of the Clinic Coordinator, responsible for the development and implementation of homecare services for program participants, including the coordination of all contracted home services, durable medical equipment and nursing home care.

Specifications:
Education and Training: Graduate of accredited school of nursing.
Experience:  At least one year as an RN, preferably in either home or community health. At least 1 year of experience working with the aging, frail and/or elderly population.
Licensure, Registry or Certification(s) Required: Currently licensed as an RN in North Carolina; Valid NC driver’s license and vehicle.
Knowledge, Skills and Abilities: Must be able to work effectively in a team environment; Must be able to treat geriatrics; Only act within the scope of his or her authority to practice; Meet a standardized set of competencies established by PACE of Guilford and Rockingham Counties and approved by Centers for Medicare and Medicaid services before working independently.
With or without reasonable accommodations: Ability to bend and/or stoop frequently; Have independent mobility in order to climb stairs and walk distances; Lift and position patients of all weights and heights utilizing correct body mechanics; Lift and carry pieces of durable medical equipment; Lift and transport at least 50 pounds during the course of providing care, treatment and/or services; Utilize correct body mechanics to transfer, lift and position participants; Read, write and speak in English; Communicate effectively both orally and in writing; Ability to clearly see medical records and various documents; Communicate via telephone; Hear blood pressures and spoken communication; Ability to perform repetitive hand/wrist movements.

Key Responsibilities:

  • Assess using the nursing process the home care needs of an aging, frail elderly population. Identifies areas of strengths and weaknesses and develops specific plans of care. Initial and periodic assessments to be conducted minimally every 6 months and must be completed prior to the scheduled team meeting. Communicates participant changes with team members.
  • Coordination of 24-hour care delivery and the implementation of all home care services to ensure that quality services are provided to meet participant needs.
  • Coordinates care delivered to participant in the nursing home/ assisted living or boarding home according to PACE standards. Interacts with facility staff and documents such.
  • Serves as substitute for Health Care Coordinator as described in North Carolina Adult Day Care and Health Services Standards for Certification.
  • Actively participates in Interdisciplinary Team (IDT) contributing to the participant plan of care. Communicates any changes in participant condition to team members.
  • Attends staff meetings.
  • On-call rotation.
  • Other duties as assigned.

Please visit the Careers link on the PACE of the Triad website to apply. You may also fax resumes to the attention of Human Resources at 336-306-8034. Human Resources email contact is Lucillia Davis. To reach HR directly, please call 336-550-4053. Thank you.

PACE of the Triad (Greensboro)

Adult Day Health Coordinator (ADHC) - Full-time

Center Support/ Operations Department

Job Summary:
Responsible for the day-to-day operations of the Adult Day Health Center. Orients, trains and supervises Certified Nursing Assistants, Recreational Therapists and Activities Coordinators. This position is responsible for ensuring compliance with Adult Day Health Regulations, PACE regulations, local regulations and policies and procedures. The Adult Day Health Coordinator serves as the triage nurse and completes enrollment agreements. This position has responsibility for 24-hour care coordination.

Specifications:
Education and Special Training Registered Nurse required.  Bachelor of Science in Nursing preferred.
Experience 5 years nursing experience, 2 years management experience, and at least 1 year of experience caring for the aging, frail or elderly required. Prefer experience in home care or long term care setting, and ideally, PACE experience.
Licensure, Registry or Certification Required
Licensed as Registered Nurse in North Carolina (NC), Valid NC driver’s license and vehicle.

Knowledge, Skills, and abilities: Knowledge of holistic care in the geriatric population; Strong interpersonal, organizational, group facilitation and consensus-building skills; Must possess the skills necessary to provide care for geriatric patients and must have proven clinical leadership, management, and supervisory skills; Must possess the ability to learn, teach and research, as well as to solve problems and think analytically/critically; Strong oral and written communication skills required; Ability to work well in a team environment; Ability to handle difficult and unusual interpersonal situations effectively; Ability to represent the organization professionally and only act within the scope of his or her authority to practice; Must meet a standardized set of competencies for the specific position description established by PACE of Guilford and Rockingham Counties and approved by CMS before working independently.

With or without reasonable accommodations:Must have the ability to: Bend and/or stoop frequently; Have independent mobility in order to climb stairs and walk distances; Lift, transfer and position participants of all weights and heights utilizing correct body mechanics; Lift and carry pieces of durable medical equipment; Lift and transport at least 50 pounds during the course of providing care, treatment and/or services; Read, write and speak in English; See medical records and various documents clearly; Use various forms of communication including, but not limited to telephone, computer, faxes, etc.; hear blood pressures and spoken communication;  Perform repetitive hand and wrist movements.  

Key Responsibilities:

Staff Management and Development:
  • Ensures daily supervision of Certified Nurse Aides, Recreational Therapist and Activities Coordinator.
  • Orients new staff to the Adult Day Health Regulations and applicable local regulations.
  • Provides departmental orientation and ongoing training for Adult Day Health staff, students, volunteers and contract providers assigned to the Adult Day Health Center.
  • Assists with policy and procedures solutions as they relate to performance and productivity of the agency and staff.
  • Serves as liaison between administration and direct reports.
  • Ensures nursing assessments are conducted per laws, regulations and agency policy and procedures.
Adult Day Health Center (ADHC) Health Coordinator:
  • Serves as the ADHC Health Care Coordinator.
  • Conducts Enrollment Agreements.Maintains policies and procedures in accordance with ADHC regulations.
  • Assists in monthly site visits (as needed) from ADHC auditors.
  • Directs participant’s care based on nursing assessment.  Treats and/or refers to appropriate discipline for further evaluation.
  • Direct communication with the Clinic Supervisor when triaging participants who require a clinic visit.
  • Uses research, nursing process and collaboration to solve identified problems.
  • Provides input in participant care planning.
  • Ensures accurate and timely follow through of orders related to care and services in the Adult Day Health Center.
  • Provides timely and effective communication and follow up with participants, families and contractors.
  • Assures Adult Day Health representation at Morning meetings.
  • Communicates with families and participants, connecting them with appropriate resources internally and externally.
Operations and Quality Management: 
  • Manages all Adult Day Health daily operations including, but not limited to activities, meals, personal care services and reception area.
  • Serves as point person for Adult Day Health vendors.
  • Assists in the development and monitoring of departmental budget.
  • Works with disciplines to develop best practices for daily procedures by creating templates, forms, checklists, and step-by-step standards.
  • Assures compliance with all federal, state and local laws and regulations.
  • Actively participates in organization’s compliance and quality committees.
  • Collaborates with Quality Coordinator on performance improvement projects.
  • Completes written reports required for job duties.
  • Maintains equipment according to manufacturer’s recommendations.
  • Coordinates ordering of Adult Day Health supplies and equipment needed for safe participant care in a cost-effective manner and related authorizations if needed.
Other Duties include but not limited to:
  • On-call rotation as assigned by Clinical Coordinator.
  • Attends staff meetings.
  • Assist with caregiver and staff education.
  • Actively participates in Leadership Team to develop, implement, and revise policies and procedures and ongoing operational decisions related to the agency.
  • Other duties as assigned.
Environmental FactorsTasks with potential for exposure to blood borne pathogens include, but are not limited to the following:
  • Assisting with mouth care
  • Assisting with care of non-intact skin
  • Assisting incontinent participants with personal care
  • Administering an enema
  • Shaving participants
  • Assisting with procedures in the clinic

  • Please contact Human Resources or submit applications online at PACE of the Triad. Thank you.

    PACE of the Triad (Greensboro)

    Accounts Payable Clerk - Full-time, Non-exempt
    Department: Administration
    Requested Start Date: March 19, 2018

    Specifications:
    Education and Special Training:  High School Diploma or equivalent; Preferred Associate’s degree or equivalent experience.
    Experience:  Minimum of one to two years of job related experience in accounts payable and receivables.

    Knowledge, Skills, and Abilities:

    • Capability to manage confidential and proprietary information.
    • Very specific attention to detail, with excellent organizational and time management skills.
    • Computer skills to include Email, Microsoft Word and Excel required.
    • Excellent written and verbal communication skills.
    • Determine decision-making criteria based on priorities.
    • Able to positively engage and influence others.
    With or without reasonable accommodations must have the ability to: Able to read, write and speak English; Ability to clearly see billing statements and various documents; Ability to perform repetitive hand/wrist movements; Requires sitting and standing associated with a normal office environment; Manual dexterity needed for using a calculator and computer keyboard; Responsibilities, skills and working conditions may change as needs evolve.

    Essential Duties:
    • Process invoices in a timely and accurate manner to ensure accurate payment.
    • For homecare vendors, process invoices by matching to actual approved billable hours.
    • For transportation vendors, process invoices by matching to actual scheduled transports.
    • Triage invoices on a daily basis and audit for information needed to complete processing.
    • Resolve invoicing problems by working with the Business Office Coordinator to expedite payment of invoices.
    • Review vendor statements in conjunction with the accrued receipts report for accuracy of outstanding invoices and/or receipt reconciliation.
    • Work closely with vendors, accountants and key staff from the organization to provide continuous customer service support.
    • Maintains confidentiality of information.
    • Maintains safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.
    • Complies with all company safety and risk management policies and procedures.
    • Attends required training programs (classroom and virtual), to include computer training.
    • Analyzes situations requiring a response and initiates appropriate action.
    • Reports all accidents and injuries in a timely manner.
    • Works well independently and takes charge of areas of responsibilities, as well as additional work functions and duties that may be assigned.
    Environmental Factors: Office environment.

    Please submit applications to Human Resources or visit PACE of the Triad. Thank you.

    PACE of the Triad (Greensboro)

    Licensed Practical Nurse (LPN) - Full-time, Non-exempt
    Department: Clinic
    Requested Start Date: ASAP

    Job Summary:
    The LPN has the responsibility for providing direct and indirect nursing care to assigned participants; manages clinical situations for which he or she is responsible. The LPN will function within the clinic under the supervision of RNs. He or she will accept assignments dependent upon training and the availability of RN supervision. Duties include but are not limited to: completing daily medication passes and reviewing MARs, collecting data for assessments and care planning, evaluating participant responses to nursing intervention, completing clinical task as assigned by RNs, teaching and counseling as assigned by RNs, collaborating with other disciplines and assisting primary care providers with tasks and treatments. Other duties include communicating effectively with participants, families, staff, pharmacies and vendors, accomplishing tasks in an orderly fashion and working effectively in a team setting.

    Specifications:
    Education and Special Training: Graduate of an accredited school of nursing.
    Experience: Has practiced nursing in the last 3 years; Three years LPN experience with at least 12 months experience working with the aging, frail or elderly populations.
    Licensure, Registry or Certification Required: LPN currently licensed in North Carolina (NC); presents credentials which demonstrate ability to meet performance criteria for LPN; Valid NC Driver’s license and vehicle.

    Knowledge, Skills, and Abilities:
    Must possess knowledge and skills necessary to treat participants; Only act within the scope of his or her authority to practice; Meet a standardized set of competencies for the specific position description established by PACE of Guilford and Rockingham Counties and approved by Centers for Medicare and Medicaid Services (CMS) before working independently.

    With or without reasonable accommodations the candidate must also demonstrate the following

    • Ability to bend and or stoop frequently.Have independent mobility in order to climb stairs and walk distances.
    • Lift and position patients of all weights and heights utilizing correct body mechanics.
    • Lift and carry pieces of durable medical equipment.
    • Lift and transport at least 50 pounds during the course of providing care, treatment and or services.
    • Utilize correct body mechanics to transfer, lift and position participants.  Read, write and speak in English.
    • Communicate effectively both orally and in writing.
    • Ability to clearly see medical records and various documents.
    • Effectively communicate via telephone.
    • Hear blood pressures, and spoken communication.
    • Ability to perform repetitive hand/wrist movements.
    • Other duties as assigned by Supervisor.
    Key Responsibilities:
    • The LPN is responsible for identifying the need for immediate intervention to address participant’s current status or condition. The LPN is not allowed to perform an initial, change of status or every 6 month assessment for the development of the individualized plan of care. The RN must perform this assessment per CMS regulations.
    • The LPN will assist RN’s in the care planning of client needs through the suggestion of goals and interventions by which the RN’s will review and determine if appropriate.
    • The LPN may implement the established plan of care with RN supervision.  The LPN may not supervise, but may be assigned to assure that tasks to be carried out by unlicensed staff have been completed according to PACE policy and procedure.
    • The LPN will participate in an evaluation by identifying client response to nursing intervention and suggestion to the RN revision to the plan of care. The RN is responsible for follow up.
    • The LPN will report and record her own data collection. He or she will sign his/her documented information. The LPN will participate in collaboration as assigned by the RN.  The LPN must make the assigned RN aware of any disciplines he/she feels services will or may affect the patient’s health care. The LPN will participate in teaching and counseling of participants and their families as assigned by the RN by implementing of an established teaching plan or protocol.  The participants individualized care plan and informational sheets will be used as the guideline for the LPN to educate participants and caregivers. The LPN accepts responsibility for his/her self and the care he/she provides. The LPN will be held to asking questions/seeking clarification of expectations as needed, if unaware of how to perform a task, notify the RN. Communication must be a two way process.
    • Assist primary care providers with tasks such as med ordering and treatments as assigned.
    • Reviews MARs and completes a daily med pass to participants in the ADHC.
    • Communicates effectively with participants, families, staff, pharmacies and other departments and agencies.
    • Organizes, prioritizes and accomplishes tasks in an orderly fashion.
    • Facilitates achieving customer satisfaction and agency compliance by troubleshooting and helping to resolve concerns.
    • Communicates any changes in participant condition to other assigned team members as required.
    • Works effectively in a team setting.
    • Maintains medical records according to policies and procedures.
    • Attends staff meetings.
    • Abides by all established policies, rules and regulations.
    • On-call rotation as assigned by Clinical Coordinator.
    • Other duties as assigned.
    Environmental Factors:
    Tasks with potential for exposure to blood borne pathogens include, but are not limited to the following:
    • Assisting with mouth care
    • Assisting with care of non-intact skin
    • Assisting incontinent participants with personal care
    • Assisting with procedures in the clinic
    Please submit applications to Human Resources or visit PACE of the Triad. Thank you.

    PACE of the Triad (Greensboro)

    Outreach Specialist - Full-Time

    Intake/Outreach Department

    Job Summary:
    Under the general supervision of the Director of Community Engagement and Marketing, the Outreach Specialist is responsible for providing community outreach to increase awareness of PACE services and generate referrals. This will include, but is not limited to, formal and informal presentations and meetings, program coordination and the development of other marketing strategies.

    Specifications:
    Education and Special Training: Bachelor’s Degree in Communications, Marketing, Human Services or other related program of study.
    Experience:Minimum of 1-year experience working with the aging, frail and/or elderly population. 3 -5 years of experience in a similar role. Knowledge of Medicare and Medicaid required.
    Licensure, Registry or Certification Required:  Must have a valid NC driver’s license and vehicle. Position requires 50% or more travel within specified service areas.
    Knowledge, Skills, and Abilities: Must be able to work effectively in a team environment; Must possess excellent communication, interpersonal, pubic speaking and conflict resolution skills; Only act within the scope of his or her authority to practice; Read, write, and speak English; Meet a standardized set of competencies for the specific position description established by PACE of Guilford and Rockingham Counties and approved by the Centers for Medicare and Medicaid Services before working independently. Expert level experience with Microsoft Office and other computer programs (Word, Excel, Access, etc.)
    With or without reasonable accommodations: Ability to perform repetitive hand/wrist movements; Ability to bend and/or stoop frequently; Have independent mobility to climb stairs and walk distances. Read, write and speak in English. Communicate effectively both orally and in writing. Ability to clearly see medical records and various documents. Communicate via telephone. Ability to perform repetitive hand/wrist movements.

    Essential Job Functions:

    • Effectively communicates PACE’s philosophy, mission, and services to potential participants, families, caregivers, health and human service agency representatives and other vital community stakeholders to ensure understanding of the PACE model of care.
    • Works with supervisor to create an outreach marketing plan outlining regular contact with hospitals, facilities, senior housing communities, agencies and other entities to ensure effective communication and referral generation.
    • Develops a tracking system that captures appropriate documentation of referrals to promote access, open communication and team awareness. Compiles statistics and maintains records of referrals and outreach opportunities; maintains confidential records and case files.
    • Conducts tours of PACE facility and provides in-person and telephone consultations to potential participants and their families and/or caregivers to include resource information and education materials. Makes referrals to other agencies as appropriate.
    • Schedules presentations, coordinates programs and meetings and participates in health fairs, caregiver support group meetings/events.
    • Establish and maintain professional relationships with identified service providers.
    • Provides weekly, monthly, quarterly and annual reports of statistical information to supervisor and others, as requested.
    • Maintains an up-to-date library of resource information and brochures on commonly requested services.
    • Maintain inventory of promotional items, including order processing and distribution.
    • Prepares a monthly column on topics of interest for seniors to be included in the newsletter and/or for posting on the PACE website or other social media outlets as approved by the Director of Community Engagement and Marketing.
    • Attends and participates in staff meetings, departmental meetings (Intake, Go Team, Interdisciplinary Team) and other related meetings and activities.
    • Other duties as assigned.

    Please submit applications to Human Resources or visit PACE of the Triad. Thank you.