Programs of All-Inclusive Care for the Elderly

2015 Workshops

10:30 a.m – 12:00

Coordinating PACE with Money Follows the Person 

The state of NC has “Money follows the Person” (MFP) funding to help people transition from “institutional” settings back into the community.  PACE is being encouraged to participate in this program. Bring your questions to this interactive workshop, where you can learn about MFP and the “incentives” to PACE, and discuss how to overcome obstacles to utilization. 

  • Trish Farnham, NC MFP Project Director, NC DHHS, Division of Medical Assistance
  • Rodriquez Stewart, Senior CommUnity Care, Durham

Hi Neighbor!

North Carolina is increasingly looking to other states for ideas on how to operate PACE and to draw comparisons. Hear about best practices, lessons, and warnings directly from operating PACE programs in Virginia and SC. Bring your questions . . . .

  • Suzanne Coyner, Sentara PACE,  Virginia
  • John Tucker, Palmetto Senior Services, South Carolina
  • Shawn Bloom, Executive Director, National PACE Association
  • Marianne Ratcliffe, Executive Director, Piedmont Health SeniorCare, Moderator



PACE programs and their participants are dependent upon the family members and friends whose support make it possible for participants to continue living safely in the community. It is critical that these caregivers be integrated into the care planning process, and equally important that their needs be recognized and addressed. Learn how two programs have accomplished this, and what ideas and resources exist to support caregivers.

  • Mary Bethel, Associate State Director for Advocacy, AARP/NC
  • Lisa Gwyther, Executive Director, Duke Alzheimer’s Family Support Program
  • Shannon Walters, MSW, Piedmont Health SeniorCare

Leading in the Face and PACE of Change

Afraid to answer the phone, open your mail, look at your inbox, or read the paper for fear you’ll find out about YET ANOTHER change coming your way?  If so, the good news is that you’re not alone --every industry and profession is experiencing an unprecedented period of change.  The bad news?  Get used to it.  Not only is it not over, but the rate of change is likely to increase.  How can you lead through it so that you do more than survive?  How can you lead so that your organization actually thrives? 

  • Karen McNeil-Miller, President, Kate B. Reynolds Charitable Trust

2:00 pm - 3:30 pm

Tapping Underutilized Resources to Pay for PACE: A VA and Medicaid Primer

Did you know that the Veterans Administration has programs, such as Aid and Attendance, that potentially could help veterans who are not qualified for Medicaid pay for PACE services? And Medicaid offers more options than most people realize, resulting in potentially eligible individuals being denied assistance. Learn the details of these programs from an experienced elder law attorney who specializes in long-term care planning.

  • Rupe S. Gill, Attorney at Law, Walker Lambe Rhudy Costley & Gill, PLLC, Durham NC

Telling Our Story:  Advocacy

The Medicaid budget remains under fire in NC and as an optional program, PACE has been “under a microscope”. PACE expansion has virtually halted and growth of existing programs has slowed. The need for advocacy never wanes at the state or national level. How do we best tell the story of PACE and who do we tell it to? What are the most effective messages and how do we best deliver them? 

  • Jeff Barnhart, Senior Vice President, McGuireWoods Consulting, Inc.
  • Shawn Bloom, Executive Director, National PACE Association
  • Jim Graham, Executive Director, PACE of the Southern Piedmont
  • Linda Shaw, Executive Director, NC PACE Association

The “Other” PACE Team 

We hear all the time about the IDT, and its crucial role in the PACE model. But the PACE team is much bigger than that. Every PACE employee plays a critical role and shares in the responsibility for the success of the organization. Expand your perspective, see why your job is vital, enjoy some positive strokes, and learn more about PACE in the process. This will be a highly interactive workshop.

  • Ellen Smith, Center Manager, PACE of the Triad, Facilitator

Integrating Behavioral Health into Your PACE Program

As an all-inclusive provider of care, PACE is responsible for addressing the mental/behavioral needs of participants along with their physical and medical concerns. Behavioral health problems impact not only the individual, but other participants, the PACE staff, and ultimately, the program itself. This workshop will define the problem and describe the comprehensive programmatic approach Rocky Mountain PACE has implemented to address this significant issue with benefits for all. (Clinical interventions will be discussed in a 9:00 a.m. workshop tomorrow.)

  • Brenda Heimbach, MA, LPC Vice President, Business Development and Behavioral Health Services, Rocky Mountain PACE, Colorado Springs, CO

3:45 pm – 5:00 p.m  

Diversification of Payer Sources  (Securing the Financial Future for PACE Programs)

Approximately 96% of PACE participants in NC are Medicaid recipients, but intense state budget pressure to reduce Medicaid has significantly slowed expansion of PACE. Proposed changes to the delivery of long-term services and support here, and nationally, may open opportunities for new relationships between PACE and other providers. Hear about the National PACE Association study of this topic, and learn how one of the original PACE programs seeks to “diversify” its business model.

  • Shawn Bloom (NPA SCAN report)
  • Judy Baskins, Palmetto Health Services, SC
  • Marianne Ratcliffe, Executive Director, Piedmont Health SeniorCare, Moderator

Social Media for Newbies

What's keeping your organization from joining the social media revolution? Learn practical strategies to create a social media plan for Facebook, Twitter, YouTube and/or LinkedIn that could boost awareness and support for your organization, as well as, referrals and enrollments.

  • Jody Clayton, Director of Sales & Marketing at Heritage Greens

Hunger Games:  Senior Malnutrition 

Nutrition is one of the “functional domains” which is basic to all aspects of health and wellness. Despite living in one of the richest nations on earth, hunger and malnutrition remain real problems, especially for the vulnerable low income elderly population served by PACE. This workshop will discuss how to recognize hunger, identify resources available to assist our participants, and offer case studies of how nutritional issues have been addressed.    

  • Anna Whisenant, Social worker, Carolina SeniorCare
  • Melanie Dwyer, Dietician, PACE of the Southern Piedmont
  • Audrey Edmisten, Registered Dietician, NC Division of Aging and Adult Services

Music-in-the-Mind:  Utilizing Music Therapy, Especially for Dementia Patients 

As we all know from hearing that song associated with a first love or leaving home for good, music is profoundly linked to personal memories. In fact, our brains are hard-wired to connect music with long-term memory. Even for persons with severe dementia, music can tap deep emotional recall. For individuals suffering from Alzheimer’s, memory for things—names, places, facts—is compromised, but memories from our teenage years can be well-preserved. Favorite music or songs associated with important personal events can trigger memory of lyrics and the experience connected to the music. Beloved music often calms chaotic brain activity and enables the listener to focus on the present moment and regain a connection to others. Persons with dementia, Parkinson’s and other diseases that damage brain chemistry also reconnect to the world and gain improved quality of life from listening to personal music favorites.  (This workshop will conclude at 5:45)

  • Michelle Hariston, Ph.D. Chair of Music Therapy Department, East Carolina University
  • Taylor Whittenton, Recreational Therapist,  LIFE St. Joseph of the Pines

9 am – 10:30 a.m. 

Retail Therapy

Shopping is a favorite past time for many people--seeing what is new out there, getting things you need, things to give away as gifts, or even just new things you want.  PACE participants are no different. PACE of the Triad creatively uses shopping to increase participation in activities and as an assessment tool for community independence.  Learn techniques that are successfully reinforcing important life skills in such a fun way that participants don't even know they are having therapy!

  • Stacy Currier, Activities Coordinator, PACE of the Triad 
  • Brianne Martindale MS, LRT/CTRS, Recreational Therapist, PACE of the Triad

Wound Care: Nip it in the Bud!

Even minor wounds can morph into very serious problems if not handled quickly and effectively. This workshop will address difficult wound cases, including palliative and multiple wounds; optimal steps for diagnosis, prevention and treatment; and the PACE Level ll reporting requirements for wound care.

  • Charlotte Turner, RN, PACE of the Triad
  • Cynthia Nemeth, RN, Elderhaus
  • Jessica Gabbard,  Quality Care Coordinator,  PACE@Home
  • Dr. Sandra Fearington, Vohra Wound Physicians

Back to the Future: A PACE History and Forecast

PACE is a unique model of care which reflects the goals and concerns of the individuals and community which founded it. Learn about the origins of PACE, its history, and how the founding principles are operationalized within today’s PACE programs. What challenges do PACE programs face today and in the future in staying true to its roots?

  • Sharon Essi, On-Lok PACEpartners Consulting
  • Tim Clontz, Senior Vice President, Health Services, Cone Health

Behavioral Health Interventions That Work!

Meeting the behavioral health needs of participants is challenging, yet done effectively, it offers significant benefits to all involved. Yesterday’s workshop discussed how to integrate behavioral health into a PACE program. This workshop focuses on interventions. You will learn about creative solutions, participant specific examples, and the positive outcomes for participants, the PACE program, and external providers.

  • Brenda Heimbach, MA, LPC Vice President, Business Development and Behavioral Health Services, Rocky Mountain PACE, Colorado Springs, CO

10:45 a.m. – 12:00 p.m.

“Quality is Job 1”

Demonstrating quality outcomes is crucial to the future of PACE. It is the focus of a new 2-way agreement proposed by the state, which also has introduced a new monthly reporting “dashboard”. In a PACE program, everyone is involved in quality which leads to high satisfaction among participants and their families. Learn how to achieve, demonstrate AND measure quality outcomes. Discuss how programs are addressing new reporting requirements.

  • Harold Urman, PhD., Vital Research LLC
  • Adria Smith , Quality Coordinator, PACE of the Triad
  • Dr. Phil Sloane, Co-Director, Program on Aging, Disability, & Long Term Care, Cecil G. Sheps Center for Health Services Research, UNC-Chapel Hill
  • Ursula Robinson, Executive Director, PACE of the Triad (Moderator)

Chronic Disease Management: Best Practices for COPD and Congestive Heart Failure (CHF)

Chronic conditions can result in repeated, expensive hospitalizations. A panel of experts will discuss best practices for managing both COPD and CHF that result in better health outcomes for the participant and better financial outcomes for the PACE program.

  • Dr. Jane Hollingsworth, Medical Director - Piedmont Health SeniorCare
  • Dr. Alan Clark, Medical Director – Senior TLC, Gastonia
  • Jennifer Keller, PharmD.,  Pikes Pharmacy, Charlotte

Money RAPS At Your Door!

Risk Adjustment is very important to every PACE organization.  This workshop will provide best practices for managing risk adjustments.  See how risk adjustment plays out in one PACE program through the assessment and reassessment process.  You will also learn about auditing yourself and what happens when you become the subject of an external audit.

  • Dr. George Brett, Chief Medical Officer, Capstone Performance System
  • Thomas Chang, Executive Director, Carolina SeniorCare
  • Matt Zimmerman, Risk Adjustment Consultant, Capstone Performance System

Improving PACE Population Health through Data Analytics

What’s the big deal about “big data” for healthcare?  How can small PACE programs apply lessons from giant Accountable Care Organizations (ACOs) who utilize health data analytics for quality-based reimbursement models?  We’ll show you how to stratify your population to identify high-risk participants.  Using the data tools available in EHR systems, predictive analytics helps you analyze opportunities to manage interventions for these individuals that will reduce unnecessary Emergency Room visits or hospital admissions to drive down healthcare costs, improve outcomes for participants, and promote a healthier PACE population.  This session will guide you to use healthcare data to help create innovative approaches to improve your performance and manage continuity of care.

  • Brenda Vatland, Account Executive, Mediture


Note: Workshops subject to change.